Developing training profiles

One of the main strengths of a training management system is the fact that it is entirely based on the concept of position profiles; that is, the definition of the requirements for each work position in terms of training, skills and professional qualifications. It goes without saying that these requirements are the cornerstone of the system with regard to performing training needs analysis.

The steps to carry out such a project could include:

Project startup workshop

With a team of training managers:

  • Define and itemize the project objectives;
  • Establish the global corporate standards that must be reflected in all organization profiles;
  • Prioritize these objectives by sector/training subject area;
  • Identify resource people/validators by sector and department;
  • Define the pilot project;
  • Decide the timelines;
  • Specify the logistical requirements and, if needed, the responsibilities for each;
  • Explain the project and their roles as associates to the identified resource people.

Validation/Set-up of basic structure

  • Define equivalences in any existing training banks;
  • Organize and subdivide training subject areas to ensure meaningful reports that are easy to understand;
  • Create the work matrixes required for the next steps;
  • Validate the known and established core curriculum courses: review and confirm. Organize them logically in accordance with the main corporate tree structure [or organization chart].

Pilot project

In order to clearly analyze the current situation and propose solutions and restructuring which will then be applied to the rest of the organization, a pilot project dealing with a specific department is the preferred approach.

  • Identify the resource people for the chosen department;
  • Interview these resources to specify requirements;
  • Create the profiles in the matrix in accordance with requests/observations;
  • Validate with the client’s project team;
  • Validate with OHS/Quality/Environment specialist.

Carrying out the project

Based on an effective and successful pilot project, apply the optimal operating model to complete the entire project.

  • The project team will decide the sequence of sectors and departments;
  • Periodic validation with the project team is strongly advised to ensure that the project outcome is consistent and aligned with the team’s objectives;
  • Final validation and post-mortem.