Examination of business process performance entails a thorough assessment of management’s strategic objectives. This course therefore enables analysis of all the facets of a process audit leading to continuous improvement. Audits can be an excellent way to identify opportunities for improvement and can contribute significantly to the improvement process. However, given the time and resources allocated to audits, the results do not always measure up: often, the result is limited to a list of isolated nonconformities and does not provide a true overall picture. This is partly because the audit process itself could be improved, and also because many auditors feel at a disadvantage when it comes to process audits and assessing their effectiveness. This course aims specifically to address these gaps and to help auditors do their work better.
Those who are responsible for quality, audits, and internal auditors for ISO 9000, 14000 systems.
To put into practice an effective audit methodology for all company process mapping, establish a timeline for company business processes and thus move towards continuous improvement of business processes.
2 days
SIM is a training institution recognized and accredited by Emploi-Québec (Certificate of Registration #0020084). Your training costs are eligible as training activity in the calculation connected with Bill-90.
Our courses for managers are regarded as continuing education units by most professional associations.
Our business management courses are generally eligible for a grant from Emploi-Québec. Please check with your local Emploi-Québec councillor.
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