Human Factor (Aerospace)

Facteurs humains

Description

Maintenance errors can cause damage to the aircraft parts, as well as to the aircraft itself. They are often due to various « factors ». This course aims to train the personnel to recognize the “human factors” when encountered and to react consequently. This training is required by Canada Transport.

Target Audience

All personnel working in, or having a job in relation with aircraft maintenance.

Objectives

This course will enable staff to identify and recognise the following 12 “vices”:
• Lack of communication;
• Carelessnessp;
• Lack of knowledge ;
• Distraction;
• Absence of teamwork;
• Fatigue;
• Lack of resources;
• Pressure;
• Lack of assertiveness;
• Stress;
• Inattention;
• Low standards.

Course content

  • History of human factors;
  • Human error;
  • The 12 “vices”;
  • The Safety Management System and human factors.

Educational approach

Presentations, class participation, demonstrations, videos and documents provided to the participants.

Evaluation

An exam is used to assess knowledge.

Duration

  • Initial: 8 hours;
  • Update: 4 hours.
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